
Employees discuss product quality VP Ken Bechtol and Pres. Thomas Hamm
Survival through addition
Enterprise insight: Pride Cast Metals has diversified since '83 start
The decision, in
1983, to purchase a foundering Camp Washington foundry proved the start of an
entrepreneurial adventure for two engineers. Their two decades of achievement
were recognized last month when Pride Cast Metals Inc. won the "Client
of the Year" award from the Senior Corps of Retired Executives (SCORE).
Beginning in the mid-1960s, Thomas H. Hamm and Kenneth L. Bechtol Sr. had spent
their careers with Ohio Pattern Works (now OPW), learning every aspect of the
company's metal casting operations. But a crisis loomed in 1981 when OPW decided
to close the plant.
"Tom and I approached the president for the opportunity to purchase the
foundry operations," Bechtol said. "It took two years to negotiate.
We pooled what little resources we had and got pretty creative with funding."
They put their deal
together with financing from the state, from Cincinnati's Revolving Loan Fund
and from the Small Business Administration. Their first challenge as owners
of the newly christened Pride Cast Metals was to recapture business for the
foundry. Pride Cast continued to make aluminum and bronze castings for OPW and
gradually took on other customers. But growth was limited.
"We quickly realized that to survive and grow, we needed to add value,"
Bechtol said. "So we added machining operations, and then more machines,
and then assembly. The diversity gives us the ability to better manage our destiny."
One of the company's strengths is its pattern shop, a full-service operation
that produces master, prototype and production tooling as well as fixtures for
machining and assembly. Bechtol estimates that Pride Cast's inventory consists
of more than 3,500 patterns.
"Basically,
a customer can walk in here with an idea in his head and, with help from us,
can develop a two-dimensional sketch into a three-dimensional pattern,"
he said.
Despite Pride Cast's innovations and sheer hard work, the company still encountered
major challenges.
"We've lost some work to overseas competition. And there are increasing
demands for higher quality from customers. Many of our customers have Six Sigma
standards," Bechtol said, referring to programs instituted to further reduce
costs and improve efficiency. "The challenge to American manufacturers
is to manufacture at that level."
What Pride Cast needed was an additional source of revenue, and an opportunity
came several years ago when OPW announced its planned divestiture of its Aluminum
and Brass Kamlok Division. Since Pride Cast was producing those quick-disconnect
coupling devices, sale of the division meant possible loss of substantial work.
But since their company already had full manufacturing capability for Kamlok,
Hamm and Bechtol decided to explore purchase of the line. And that's when SCORE
stepped in.
"Tom Hamm called
the SCORE office, and I was on phone duty that day," recalled SCORE
volunteer Bob Conner, a former executive with OPW who had kept in touch with
both former OPW engineers. "They saw that a significant segment of their
business would be lost if Kamlock moved out of town.
"Since they were doing subcontracting for the parent company (OPW), Tom
and Ken had the necessary manufacturing insight but they had never had a proprietary
product, so they lacked experience in sales, marketing and a customer service
operation that deals with end users."
Conner and fellow SCORE counselor Doug Martin recommended that the Pride
Cast owners approach OPW about a purchase, and then coached them through the
long negotiation process that led to the March 2001 purchase. For instance,
they suggested that the Pride Cast team maintain a negotiation binder, which
tracked all the points discussed and agreed to by the parties involved.
"You document
everything," Martin said. "That way, memories don't conveniently change."
"Bob and Doug also helped us understand exactly what we were buying and
helped us to focus," Bechtol said. "We were very good manufacturers
and we knew how to cost out our operations, but we were less sure about marketing
and pricing and other costs, and profit margins.
"We basically did a due diligence on this product line. Because of SCORE,
we eventually asked OPW for more than what we had originally intended, which
included Kamlok after-market components."
"They were very eager to follow through with practically all of our suggestions
and they did it in a really first-class, workmanlike manner," Martin said.
"They were open to frank discussions, with no hold-backs."
The SCORE counselors also showed Pride Cast's owners how to set the sales
goals needed to recoup their Kamlok investment and how to develop a distribution
network. Much to everyone's satisfaction, Pride Cast hit its 2001 Kamlok sales
target of $1.2 million and has continued with solid gains since.
New relationships with government contractors have boosted more than Kamlok
sales: Pride Cast is now manufacturing numerous petroleum dispensing-related
components used in military operations overseas. The company has embarked on
a joint venture with another Tristate manufacturer, and is exploring the development
of other product lines.
"This is grassroots America right here," Bechtol said with pride,
pointing to the plant's steady growth from 17 employees to 140. "If manufacturing
people don't have jobs, nobody's going to be buying clothes, going to restaurants
or shows."
Changing the mold
Although the core of Pride Cast Metals' operations dates to 1892, when the Ohio
Pattern Works foundry was established, the company has had to expand and radically
upgrade its capabilities in order to remain successful. Because many of the
components it produces are used to dispense petroleum products, Ken Bechtol
Sr. said that every item must exactly meet specifications.
Pride Cast now has about 35 customers for a wide range of products and services,
which include casting sand and chemical analysis, quality control and testing
of components, pattern-making, pressure testing and heat treatment. The company
now stores and distributes stainless steel Kamloks, which are still produced
by OPW.
President Hamm attributes much of the success of this venture to the able SCORE
counselors guidance and business expertise. 'We will continue to solicit Bob
& Doug's counsel until they get tired of our questions" said Hamm.
Pride Cast Metals Inc. is at 2737 Colerain Ave. Information: 513-591-0069.